HP Computer Troubleshooting

Reader Question:
“Hi Wally, I am having problems with HP Computer and wondering how to fix it?” - Ian R., USA

Before addressing any computer issue, I always recommend scanning and repairing any underlying problems affecting your PC health and performance:

Step 1 : Download PC Repair & Optimizer Tool (WinThruster for Win 10, 8, 7, Vista, XP and 2000 – Microsoft Gold Certified).
Step 2 : Click “Start Scan” to find Windows registry issues that could be causing PC problems.
Step 3 : Click “Repair All” to fix all issues.

Setting up weekly (or daily) automatic scans will help prevent system problems and keep your PC running fast and trouble-free.

Wally’s Answer:

Overview of Your HP Computer

HP is the leading producer of personal computers in the world. The company was founded in a California garage by Bill Hewlett and David Packard in 1939. The company started producing minicomputers in the mid-1960s.

Today the company produces a wide variety of desktop and laptop computers as well as numerous computer accessories like printers and scanners. In the 1990s, the company built computers designed for large enterprises like businesses and universities.

In the early 1990s, HP began designing and marketing laptops and desktops to the individual consumer. They had already built a strong reputation for reliability and performance in the business sector, which enabled them to quickly capture a large share of the consumer market.

HP desktops and laptops are sold in retail outlets and online computer and electronic stores around the world. HP products can also be purchased directly through their website. Many of their laptops and desktops are designed to target specific demographics in different parts of the world. They are also widely recognized as having some of the best technical and customer support in the industry.

What Problems are Associated with Your HP Computer?

HP desktop users have reported that the CD-ROM and DVD-ROM drives frequently fail. After inserting a CD or DVD, the auto-play feature does not start as normal. Browsing to the disk drive and attempting to run the disk manually results in the message, “Please insert a disk into drive F:”

Occasionally this is caused by a bad connection between the mainboard and the disk drive. The majority of the time, however, the disk drive has failed and needs to be replaced.

One of the reasons people buy laptops is so they can get on the Internet using a WiFi connection. HP laptop users have reported in growing numbers that the WiFi card in their laptop has failed. The WiFi connection works fine for months or even a year or two and then, it simply stops working.

Unfortunately, the only way to discover the WiFi card has failed is to attempt to connect to a wireless network. The WiFi card is usually unable to detect any wireless networks when it has failed. On rare occasions, it can see the wireless network but produces a message saying that the network is unavailable when an attempt is made to connect to it.

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Is Your PC Healthy?

I always recommend to my readers to regularly use a trusted registry cleaner and optimizer such as WinThruster or CCleaner. Many problems that you encounter can be attributed to a corrupt and bloated registry.

Happy Computing!

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About the Author

Wally PhillipsWindows Wally is a helpful guy. It’s just in his nature. It’s why he started a blog in the first place. He heard over and over how hard it was to find simple, plain-English solutions to Windows troubleshooting problems on the Internet. Enter: Windows Wally. Ask away, and he will answer.