MSN Explorer Troubleshooting

Reader Question:
“Hi Wally, I am having problems with MSN Explorer and wondering how to fix it?” - Dustin R., United Kingdom

Before addressing any computer issue, I always recommend scanning and repairing any underlying problems affecting your PC health and performance:

Step 1 : Download PC Repair & Optimizer Tool (WinThruster for Win 10, 8, 7, Vista, XP and 2000 – Microsoft Gold Certified).
Step 2 : Click “Start Scan” to find Windows registry issues that could be causing PC problems.
Step 3 : Click “Repair All” to fix all issues.

Setting up weekly (or daily) automatic scans will help prevent system problems and keep your PC running fast and trouble-free.

Wally’s Answer:

Overview of MSN Explorer

MSN Explorer is a unique web browser designed by Microsoft to integrate several separate services into a single application interface. Windows Live features like Live Hotmail, Live Messenger and Windows Live ID are all installed with MSN Explorer. Using and accessing all of these programs and services can be done directly through MSN Explorer.

In addition to the Windows Live features, MSN Encarta, MSN Money, MSN Photos, and several other Microsoft products can be used with MSN Explorer. Having access to so many diverse applications through a single interface makes MSN Explorer a very useful and time-saving application. Many regard MSN Explorer as “Internet Explorer on steroids”. Microsoft recognized that having so many programs working together within a single application would create more than a few technical issues for users.

To help address this problem, MSN Auto Care is part of the MSN Explorer installation package. MSN Auto Care is a utility program that searches for problems in MSN products and automatically fixes them. Ideally, the user will never experience the problem because MSN Auto Care will correct the issue before it can produce an error message.

What Problems are Associated with MSN Explorer?

Several users have reported that when they open the MSN Explorer sign-in window, they receive the message, “The specified module [UNICOWS.dll] could not be found.” This file is critical to MSN Explorer and often requires the reinstallation of the application. The file may have become corrupted by a virus infection or during a computer crash.

Another common error that can happen at any time is, “MSN Explorer has encountered an internal error and needs to restart.” There are many reasons this error might happen. Among the most common are program conflicts, damaged MSN Explorer files, and virus or malware infections.

In order to identify the exact cause of this error, the user needs to examine the error logs. Frequently an expert is required to interpret those logs because the information is presented in a very technical manner.

Users have also reported that MSN Explorer will begin to run very slowly after it has been open for several hours. This is often due to the many programs MSN Explorer is updating and managing simultaneously. The amount of virtual memory that is required for such tasks grows larger over time and as the pool of available virtual memory shrinks, MSN Explorer takes longer to complete various tasks.

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Is Your PC Healthy?

I always recommend to my readers to regularly use a trusted registry cleaner and optimizer such as WinThruster or CCleaner. Many problems that you encounter can be attributed to a corrupt and bloated registry.

Happy Computing!

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About the Author

Wally PhillipsWindows Wally is a helpful guy. It’s just in his nature. It’s why he started a blog in the first place. He heard over and over how hard it was to find simple, plain-English solutions to Windows troubleshooting problems on the Internet. Enter: Windows Wally. Ask away, and he will answer.