The blog of Windows Wally, a Windows Support Technician helping common people solve frustrating computer problems.



Common Software

Virus - Featured -- Windows Wally

There’s A Virus In My Computer !

Published on December 15th, 2015 | by Wally Phillips

Reader Question: “Hi Wally, My laptop has been running really slow since a week ago and I can’t figure out what wrong with it. The browser takes forever to load and some videos are also chopping up. ... Read More


Computer Upgrades

Windows Blue Screen - Featured -- Windows Wally

How to fix Windows Blue Screen Errors?

Published on December 12th, 2015 | by Wally Phillips

Reader Question: “Hi Wally, I’m having a really bad day. My computer keeps restarting after showing me a blue screen. I don’t know what to do. I don’t know how to fix this! Please help!!“ - Antonio ... Read More


Common Software

Stop 0xc000021a - Windows 10 - Featured -- Windows Wally

How To Fix Error 0xc000021a In Windows 10?

Published on December 2nd, 2015 | by Wally Phillips

Reader Question: “Hi Wally, My computer doesn’t start anymore. I see the 0xc000021a error on the screen after installing Windows 10 and doing the upgrade.” – Leslie R., United Kingdom Before addressing any computer issue, I always ... Read More