The blog of Windows Wally, a Windows Support Technician helping common people solve frustrating computer problems.



Computer Cleanup

Windows 10 - Windows Recovery -- Windows Wally

How To Use Windows 10 Recovery Options?

Published on December 1st, 2015 | by Wally Phillips

Reader Question: “Hi Wally, I updated my computer to Windows 10 because it was free and Microsoft told me to upgrade. Now Windows won’t start anymore. It just keeps restarting in a loop. Please help.” – Jennifer ... Read More


Computer Upgrades

Windows 10 - Stalled Update - Featured -- WIndows Wally

How To Fix A Stalled Windows 10 Update?

Published on November 27th, 2015 | by Wally Phillips

Reader Question: “Hi Wally, The computer stalls when it applies an update. This was not happening when I was using Windows 8, it started after I updated my computer to Windows 10. Any ideas?” – Erika L., ... Read More