The blog of Windows Wally, a Windows Support Technician helping common people solve frustrating computer problems.



Common Software

Windows 10 - CPU Usage 100 - RuntimeBroker.exe - Featured -- Windows Wally

Windows 10 RuntimeBroker.exe CPU 100%

Published on September 16th, 2015 | by Wally Phillips

Reader Question: “Hi Wally, I upgraded my computer from Windows 7 to Windows 8 and its not working that well anymore. I was copying files to an external USB hard drive when I noticed that the process ... Read More


Computer Upgrades

WiFi Password - Wifi - Featured - 2 - Windows Wally

How To Fix Windows 10 Wi-Fi Issues ?

Published on September 11th, 2015 | by Wally Phillips

Reader Question: “Hi Wally, I’m having this problem in Windows 10, maybe others have seen something similar with Windows 10. My wifi keeps getting detected. It is available but it keeps disconnecting by itself. I’ve never had this ... Read More


Computer Upgrades

Windows 10 Start Menu - Featured -- Windows Wally

The Windows 10 Start Menu Is Not Working !

Published on September 5th, 2015 | by Wally Phillips

Reader Question: “Hi Wally, The Windows 10 Start Menu stopped working. It is not responding when I press the Start logo button. This started happening after a few updates were installed.” – Brittany S., USA Before addressing any ... Read More