The blog of Windows Wally, a Windows Support Technician helping common people solve frustrating computer problems.



Driver Problems

DRIVER_CORRUPTED_EXPOOL - Featured -- Windows Wally

How To Fix The Driver_Corrupted_Expool Error

Published on February 25th, 2015 | by Wally Phillips

Reader Question: “Hi Wally, I really need help with this blue screen error. It happens when the computer wakes up after sleep or hibernate. Its getting really frequent now. Some help will really be appreciated. Thanks“ - ... Read More


Computer Upgrades

DRIVER_CORRUPTED_SYSPTES - Stop Error 0x000000DB - Featured -- Windows Wally

How To Fix The Driver_Corrupted_Sysptes Error

Published on February 22nd, 2015 | by Wally Phillips

Reader Question: “Hi Wally, My computer keeps restarting randomly. It shows a blue screen and an error message flashes. It says Driver_Corrupted_Sysptes. How can I fix it?“ - Alexis H., New Zealand Before addressing any computer issue, I ... Read More


Driver Problems

DPC_Watchdog_Violation - Featured -- Windows Wally

How To Fix The DPC_Watchdog_Violation Error

Published on February 21st, 2015 | by Wally Phillips

Reader Question: “Hi Wally, I have a Windows 8 PC that started blue screening yesterday. It says DPC_Watchdog_Violation error on the blue screen. Any help would be appreciated, Thanks!“ - Andrew G., New Zealand Before addressing any computer ... Read More


Driver Problems

Critical_Process_Died - Featured -- Windows Wally

How To Fix The CRITICAL_PROCESS_DIED Error

Published on February 19th, 2015 | by Wally Phillips

Reader Question: “Hi Wally, My computer stopped working and it is giving me an error saying CRITICAL_PROCESS_DIED. It started when I accidentally shut down my computer while the web browser was still loading. Since than, whenever I ... Read More


Driver Problems

PNP Detected Fatal - Stop 0x000000CA - Featured -- Windows Wally

How To Fix PNP Detected Fatal Error

Published on February 14th, 2015 | by Wally Phillips

Reader Question: “Hi Wally, I’ve recently started using Windows 8 on my laptop. The problems is that I can’t use MS Office. When I try to start Word or Excel, I always get this error saying PNP ... Read More


Driver Problems

APC_INDEX_MISMATCH - Stop 0x00000001 - Featured -- Windows Wally

How To Fix The APC_INDEX_MISMATCH Error

Published on February 12th, 2015 | by Wally Phillips

Reader Question: “Hi Wally, Yesterday my computer suddenly restarted with this error: APC_INDEX_MISMATCH. What should I do?“ - Tyler A., Australia Before addressing any computer issue, I always recommend scanning and repairing any underlying problems affecting your PC ... Read More


Computer Upgrades

STOP 0x000000d1 - Featured -- Windows Wally

How To Fix The 0x000000d1 Error

Published on January 29th, 2015 | by Wally Phillips

Reader Question: “Hi Wally, I’m running Windows 7 on my computer. I upgraded Windows 7 to service pack 1, now it shows blue screen error 0x000000d1 whenever it goes into sleep mode. I need to put it ... Read More