The blog of Windows Wally, a Windows Support Technician helping common people solve frustrating computer problems.



Common Software

WiFi in Windows 8 - Featured -- Windows Wally

How to use WiFi in Windows 8

Published on January 5th, 2014 | by Wally Phillips

Reader Question: “Hi Wally, I can’t manage my Wireless Networks and wifi in Windows 8. These settings were simple in Windows 7 but I can’t find them in Windows 8.” – Alexis H., New Zealand Before ... Read More


Common Software

Windows 8 Task Manager - Featured -- Windows Wally

Windows 8 task manager freezes

Published on January 3rd, 2014 | by Wally Phillips

Reader Question: “Hi Wally, I am having some problems using the Windows 8 task Manager. When I launch the task manager it does not update performance instead it just stays still. The numbers don’t change. Is ... Read More


Common Software

low disk space - Featured - WindowsWally

Troubleshooting Windows 8 low disk space

Published on December 29th, 2013 | by Wally Phillips

Reader Question: “Hi Wally, Windows 8 says that my hard drive is full but its has plenty of available free space in it. Also, whenever I reboot the computer, the free space returns. Whats happening?” – ... Read More


Download Problems

Windows 8 64-bit - Featured - WindowsWally

Windows 8 64-bit Upgrade problems

Published on December 27th, 2013 | by Wally Phillips

Reader Question: “Hi Wally, I bought a Windows 8 upgrade from Microsoft’s website to upgrade my Windows XP PC to Windows 8 64-bit. The computer has a 64-bit processor but the Windows XP installed on it ... Read More


Hardware Problems

Windows 8.1 Hyper-V - Featured - WindowsWally

Troubleshooting Windows 8.1 Hyper-V

Published on December 15th, 2013 | by Wally Phillips

Reader Question: “Hi Wally, I noticed that Windows 8.1 has a new feature called Hyper-V visualization. I wanted to install Windows 7 on it using network visualization but I can’t get network boot to work on ... Read More


Common Software

Language Pack not usable - 3 - Featured - WindowsWally

Language Pack not usable in Windows 8.1

Published on December 13th, 2013 | by Wally Phillips

Reader Question: “Hi Wally, I have an Asus x202e laptop that originally came with windows 8 installed. It had the Japanese version of Windows 8  so I got it switched to English. But when I upgraded ... Read More


Common Software

Windows 8 Metro - Featured - WindowsWally

Windows 8 Metro Tiles not working

Published on December 8th, 2013 | by Wally Phillips

Reader Question: “Hi Wally, I upgraded my laptop from Windows 7 to Windows 8, and for some reason the tiles are not working. When I start an app it just shows me the logo. It just ... Read More